Database Systems Corp. provides comprehensive customer satisfaction survey technology using IVR and voice broadcasting solutions. This includes both automated phone systems and outsourcing services at our Phoenix call center. Using this technology, DSC can develop customer satisfaction survey applications using our interactive voice response IVR solutions and phone systems. Customer satisfaction surveys can be initiated by outbound phone calls or can be a response to callers. Using our PACER or WIZARD phone systems with the smart message dialer and survey software, we can call your survey prospects and play a highly focused and custom greeting.

DSC can provide your survey audience the option to take your phone survey or even talk with a representative, leave a voice message, hear additional information, or simply decline to participate in the survey. The survey can accept touchphone (DTMF) response or can record each question response for later analysis.

Additional Customer Satisfaction Survey Resources

The following website information is available that describes this advanced customer satisfaction survey technology.

• Customer Satisfaction Surveys
• Phone Surveys from Call Center Technology
• IVR Surveys from Custom IVR
• CATI Computer Aided Telephone Interview
• IVR Surveys from Database Systems Corp.
• Phone Interview
• Call Surveys
• IVR Surveys from EasyIVR
• Telephone Surveys
• Automated Surveys
• Phone Surveys from Call Center Listings
• IVR Surveys from CCT
• Customer Service Surveys

Additional IVR Survey Information

The following are additional web pages that relate to IVR survey technology from Database Systems Corp.

• Automated Surveys
• Call Surveys
• CATI
• Customer Satisfaction Surveys
• Customer Service Surveys
• Phone Interviews
• Phone Surveys
• Telephone Surveys
• IVR Polling

Contact DSC to learn more about our custom IVR call processing services and phone systems.