DSC has developed an IVR (Interactive Voice Response) system that provides callers with the ability to automatically interact with a phone system while obtaining information or performing transactions. By presenting the caller with recorded prompts and menus, DSC's IVR software accepts input from the caller using phone keypad input or intreprets spoken responses using voice recognition software.

Interactive voice response application software development tools are provided by Database Systems Corp. along with IVR software development services. Based upon an 'Open IVR' concept, applications are developed using common programming languages as documented in the DSC IVR software manual as the following:

• C / C++
• Visual basic
• Active-X
• .NET

IVR Software Information