What Is IVR?

Database Systems Corp. provides complete IVR solutions for businesses and community organizations alike. IVR is defined as follows:

"Interactive voice response, or IVR, is a computerized phone system that enables a person, typically a telephone caller, to make a selection from a voice menu.

The selection is made using touchphone keypad entries or voice responses. The phone system plays pre-recorded voice prompts and the person typically presses a number on a telephone keypad to select the option associated with the voice prompt.

IVR Solutions From Database Systems Corp.

Custom IVR (Interactive Voice Response) applications are available from Database Systems Corp. (DSC). DSC provides both custom IVR phone systems for its clients as well as custom IVR applications for its outsourcing service accounts. These IVR programs are developed using our experienced and profession staff using best practice standards and are operational in a wide variety of industries and across commercial and community programs.

Advanced Custom IVR Solutions

• IVR Systems - IVR / ACD integrated phone systems
• IVR Providers - providers of all forms of IVR solutions
• IVR Software - application software development tools
• IVR Services - development and outsourcing phone services
• Hosted IVR IVR outsourcing services
• IVR Equipment - call center IVR systems and phones

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